Voice

VOIP (Voice Over Internet Protocal) Solution

We offer VoIP services as well as the migration and porting of existing ISDN/PRI (Integrated Services Digital Network/Primary Rate Interface) voice lines over to our voice network, giving you better carrier grade voice quality with the added benefit of reliability and significantly reduced call rates.

Aerocom offers a truly Carrier Grade Fibre service with guaranteed service availability and the added benefits of significantly reduced call rates and a 99% uptime guarantee, meaning your business will always be connected and always “on”.


Feature and Benefit of VOIP:



Cost Effective:
− VoIP calls are 20% to 40% cheaper than traditional fixed copper line calls.
Easy to Install, Maintain and Configure:
− VoIP Phones (IP Phones) are supplied pre-configured and any changes can be done remotely or via remote desktop support.
Voice Quality:
− With a quality internet connection VoIP calls will be equal to or better than traditional fixed line copper calls.
Multi-functional:
− You can use your VoIP phones to make voice and video calls.




Ideal for:


Real Time Applications such as Voice and Video
• Access to Voice Services PRI/SIP (Primary Rate Interface/Session Initiating Protocol)
• Access to Carrier Ethernet VLAN (Virtual Local Area Network) L2 Services
• Point-to-Point


Hosted PBX (Private Branch Exchange) Solutions

Save the upfront hardware costs for a rainy day:
Hosted PBX only requires VoIP handsets on site. No expensive operating system licenses or boxes are required on site. By hosting your phone system in the cloud, you cut out the high upfront costs of a traditional PBX and immediately see savings.
Personalised features for every employee:
Instead of tying up internal IT resources, employees can take customisation into their own hands. With hosted PBX’s web portal, employees can easily set their own custom phone features within minutes.
Ability to scale up or down as needed:
With hosted PBX, you’re never locked into a fixed number of lines. A hosted PBX system can be easily expanded or decreased depending on your current staffing needs, meaning you will never overpay for a service you aren’t using.
Disaster recovery with no downtime:
Hosted PBX exists in multiple, geographically-diverse data centres, so it has the disaster recovery in place that’s essential for today’s businesses. Even if the lines to a Hosted PBX location are cut, your customers will still be able to reach your IVR (Interactive Voice Response) and employees can still access calls re-routed to cell phones. 100% uptime.
• Feature-rich for boosted productivity:
A survey conducted found that internet telephony can increase employee productivity by up to 3.9 hours per week. With that kind of boost from hosted PBX features like “follow me”, your business can make your resources go further.



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